The Difference Between Invention and Innovation -- and Why You Need to Know
Techdirt wrote a great piece stating that the Segway invented by world-renowned inventor Dean Kamen, failed because it focused on invention rather than innovation.
This is very interesting because I am sure that most inventors do not really know the difference - or why the difference is important.
Here are experts from the Techdirt piece:
Kamen's thinking on patents may actually explain part of the reason why Segway has struggled so much over the years. In believing so strongly in patents, it shows someone who tends to believe invention is more important than ongoing innovation, even as there's a growing body of evidence to suggest the exact opposite is true. Invention is the original idea, but innovation is an ongoing process of taking a product and adjusting and adapting it to the market. And we've been seeing more and more studies that note the innovation part is so much more important in determining the success and the economic contribution of a product.
So it seems like perfect timing to see Paul Graham's recent essay about why the Segway failed to change the world. He focuses mainly on the fact that the Segway basically makes people look dorky -- and that a better design might have helped more people find it enticing. But at the end he notes:
Curiously enough, what got Segway into this problem was that the company was itself a kind of Segway. It was too easy for them; they were too successful raising money. If they'd had to grow the company gradually, by iterating through several versions they sold to real users, they'd have learned pretty quickly that people looked stupid riding them. Instead they had enough to work in secret. They had focus groups aplenty, I'm sure, but they didn't have the people yelling insults out of cars. So they never realized they were zooming confidently down a blind alley.
Exactly. Again, this highlights the difference between invention (believing that you alone have come up with the perfect idea for a great product) and innovation (the ongoing iterative process of going back and forth with the market to test and understand what the market wants and how to make your product meet their needs). By focusing so much on the invention, Segway missed the real opportunity for innovation, and that's caused all sorts of problems for the company.
If you are an inventor, or want to be an inventor, you really need to understand the difference between invention and innovation.
Also, please note that Techdirt stated that one of the reasons the Segway failed was that it was too easy for them to raise money. While we should all have this problem -- it brings up 2 very important points:
1. To innovate, you don't necessarily need a lot of money
2. Make a working prototype of your invention as quickly as you can - don't worry if it is funny looking, cumbersome etc. You need feedback from your customers so you can produce something they actually want. Paper designs and more plans and still more plans will not get it done!
With all the money in the world, The Segway failed because it assumed it knew what the customer wanted. If Dean Kamen cannot figure it out either can you. Go to your customers and let them tell you. Sometimes the best advice is so, so simple.
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